Before you get started Before you make any updates, back up your device to iCloud. Make sure your device has enough available space to install the update. Tap Settings > General > Usage to see how much space is available on your device. If you don't have enough, you will need to remove content from your device. Update your device wirelessly The easiest way to update your device is wirelessly: Plug in your device to a power source. Tap Settings > General > Software Update. Tap "Download and Install" to download the update. If Automatic Updates are enabled, they will download automatically while your device is connected to Wifi and a power source. Tap Install Now when the download completes if you want to complete it now. Tap Later to install the update later.   After tapping Install you will be asked to input your passcode.                   The update will install if your device has enough power, or is connected to a charging cable. If your device does not have enough power you will see this message. Once your update installs you will be able to use your iPad as normal.

Google Takeout You can export and download your data from the Google products you use, like your email, calendar, and photos. In a few easy steps, create an archive to keep for your records or use the data in another service.    How To ‘Transfer your content’ Browse to https://myaccount.google.com/ Sign into your CISD Google account. On the MyAccount page, find the section marked "Transfer Your Content" and select ‘Start Transfer’. Enter a destination account (must be a Google account) or create a new Google account. Select ‘Send Code’. Using another device, or a separate Chrome window in Incognito Mode, sign into the destination account containing the emailed code. Enter the confirmation code (the code is valid for 24hrs). Select ‘Verify’. Select the data you wish to include in the archive by selecting the available products. Select ‘Start Transfer’.   If you’d like to ‘Download your data’ Browse to https://takeout.google.com/ Sign into your CISD Google account. Check the box next to each type of data you want to save, especially "Drive" At the bottom of the page, click on 'Next step' Leave the Delivery method as the default of "Send download link via email" and click on 'Create export' Once that Google Takeout process is complete, you will be sent a link to download your information to your CISD Google email address. Be sure to complete this process prior to leaving the district, as you will lose access to your CISD Google account! Note: A video walkthrough of this process can be viewed here:   Note: Even though Google uses the term ‘transfer’ for this process, please note that there will be NO change to or removal of the content located on the original Google Drive. This includes all ownership settings on owned files. Instead, ‘transfer’ simply copies the original files and places them in a folder on the destination account's Google drive.   For more information regarding the Google Takeout product, please refer to the following article. https://support.google.com/accounts/answer/3024190?hl=en

To connect to CISD Public Wi-Fi you must first register or login using your CISD account. Note: By default, Apple and Android phones anonymize the identity of your device when connecting to a WiFi network. This security feature prevents our systems from properly identifying your device, and as a result you could be prompted to register every time your device connects to CISD Public. Both Apple and Google allow you to turn off this feature per network. This means you can disable the feature for CISD Public, but leave it on for other networks you connect. If you need help disabling this feature, refer to our solution article How Do I Turn Off MAC Randomization? For Guests: When registering your information your account will be valid for 24 hours. After that time you will have to register again. For Staff and Students: If you sign in with your CISD account you will not be prompted to register or sign in every day. If your device doesn't get prompted to register or sign in, and you don't have Internet access, go back to your device's network settings and forget the CISD Public network, then reconnect to CISD Public. Alternatively, you can go to go.com. Your browser will be redirected to the Welcome to Coppell ISD page.   Guest Registration Enter your name and email address. View the Responsible Use for Technology Resources and then check the box accepting the terms. Click Register when done. Your registration details, including the time your account expires will appear. Click Log In. After clicking the Log In button a 10 second countdown timer will appear. After the timer reaches 0 you will be redirected to the Coppell ISD homepage.   Staff and Student Login Enter your CISD username and password to sign in.  Note: Do not enter your full email address. After you have entered your valid CISD credentials a 10 second countdown timer will appear. After the timer reaches 0 you will be redirected to the Coppell ISD homepage.

Overview The secret to creating a hard-to-crack password that’s unique and easy to remember is to focus on making it memorable and making it hard to guess. Seems simple enough, right? By learning a few simple skills, you can easily create a strong and memorable password with minimal effort.  Instructions Make it long. This is the most critical factor. Choose nothing shorter than 12 characters, more if possible. Use a mix of characters. The more you mix up letters (upper-case and lower-case), numbers, and symbols, the more potent your password is, and the harder it is for a brute force attack to crack it. Make it a passphrase. Some of the easiest-to-remember passwords aren’t words at all but collections of words that form a phrase or sentence or helps to create a mental picture. Perhaps the opening sentence to your favorite novel, or the opening line to a good joke. The idea is to create something that is easily memorable for you. Don’t use easily guessed passwords. “password” and “iloveyou” are commonly used, and easily guessed. Avoid using district specific words like Coppell, or the name or mascot of your school. Avoid common substitutions. Password crackers are hip to the usual substitutions. Whether you use DOORBELL or D00R8377, the brute force attacker will crack it with equal ease. These days, random character placement is much more effective than common leetspeak* substitutions. (*leetspeak definition: an informal language or code used on the Internet, in which standard letters are often replaced by numerals or special characters.) Don’t use memorable keyboard paths. Much like the advice above not to use sequential letters and numbers, do not use sequential keyboard paths either (like qwerty and 12345678). These are among the first to be guessed. Don't reuse passwords. Make sure the password you use for your CISD account is not being used for any of your other accounts.

Browse to https://accounts.coppellisd.com Enter your username and current password, then click Go. (Note: If you have forgotten your username or password ask your teacher to help you put in a help desk ticket.) Click your name at the top of the screen, then click Change Password. Enter your current password. Enter your new password, then enter it again in the confirm new password field. Password Requirements: At least 8 characters. Not be a previously used password. While not required, CISD Technology recommends that passwords also include the addition of capital letters and numbers for increased password security. Click Save. After the password has been successfully updated, if you haven't done so already, it is HIGHLY recommended that you log back into https://accounts.coppellisd.com in order to fill out Challenge Questions. These Challenge Questions will be used in the event that you need to use the 'Forget My Password' feature anytime in the future.

Overview If you have forgotten your CISD password you can use the Self-Service Password Reset tool to change your password, and regain access to your account without having to contact the Help Desk. Note: You will need to setup your account verification methods before you are able to use Self-Service Password Reset. We have created documentation to help: How Do I Setup Account Verification Methods for My Coppell ISD Account?   Instructions The Self-Service Password Reset tool can be found at aka.ms/pwreset 14 STEPS 1. To initiate a password reset go to aka.ms/pwreset 2. Enter your CISD email address 3. Enter your CISD email address 4. Notice that after you enter your CISD email address the page displays the CISD logo. This is a good indicator of authenticity to look for if you are ever asked to enter your CISD credentials to authenticate on a Microsoft site. 5. Enter the characters shown in the CAPTCHA picture 6. Click Next 7. Make sure I forgot my password is selected Click Next 8. Select the contact method you would like to use to reset your password. Click the button to have Microsoft send you a verification code. 9. Type the verification code you received 10. Click Next 11. Enter your new password 12. Re-enter your new password 13. Click Finish 14. Your password has been reset. It may take a few minutes for all the various systems to sync with your new password. Here's an interactive tutorial ** Best experienced in Full Screen (click the icon in the top right corner before you begin) ** https://www.iorad.com/player/1780627/How-to-Reset-a-Forgotten-Password

Overview Office 365 allows you to reset your password in the event you forget your password, or your password has expired, and you need to set a new password. In order to utilize this feature you must first setup account verification method(s) that Microsoft will use when you use the self-service password reset feature.   Instructions Initial Setup The first time you sign into the account after the self-service password reset feature has been enabled for your account you will be prompted to enter an email address and/or a phone number to setup the feature. The email address cannot be a district owned email address (e.g. coppellisd.com, g.coppellisd.com, nor newtech.coppellisd.com). The phone number you enter must be able to receive text messages. 17 STEPS 1. Go to outlook.office.com and sign in. 2. Enter your credentials and click Sign in 3. You will be prompted with a message saying that more information is required. Click Next 4. You will be required to enter verification information for your account. You can setup one or both options. 5. Authentication Phone Click Set it up now 6. Click Select your country or region 7. Click Enter your authentication phone number Note: This phone number must be able to receive text messages. 8. Click text me 9. Enter the code that you were sent. 10. Click verify 11. Authentication Email Click Set up authentication email 12. Enter an authentication email address Note: This cannot be a district email address (coppellisd.com, g.coppellisd.com, nor newtech.coppellisd.com) 13. Click email me 14. Enter the verification code from the email you received. 15. Click verify 16. Click finish 17. That's it. You're done. Here's an interactive tutorial ** Best experienced in Full Screen (click the icon in the top right corner before you begin) ** https://www.iorad.com/player/1777432/O365---Initial-account-verification-method-setup   Add or Change Verification Methods After the initial setup you can go into your account settings at any time to modify the verification methods you have already setup, or you can add additional verification methods. 23 STEPS 1. Click your account icon. 2. Click Account manager for Amy Herrera 3. Click View account 4. Click Update info 5. Scroll undefined and click Add security info method 6. Click Add 7. Click Next 8. Click Next 9. Click Next 10. Click Next 11. Click Add security info method 12. Click Add 13. Click highlight 14. Click Next 15. Click Next 16. Click Enter code 17. Type Enter code 18. Click Next 19. That's it. You're done. 20. Click Set default sign-in method 21. Click highlight 22. Click highlight 23. Click Confirm Here's an interactive tutorial ** Best experienced in Full Screen (click the icon in the top right corner before you begin) ** https://www.iorad.com/player/1777444/O365---How-to-add-or-edit-account-verification-methods  

Overview Adjust iPad settings to enable sound when using the Read180 App.  Instructions Why is there no sound when I open Read180?  Open Control Center by swiping down from the top right portion of the screen Turn Silent Mode (bell icon) off.  Restart the Read180 app     What if Silent Mode is not in Command Center? Go to Settings > Control Center > add Silent Mode      

Overview The Coppell Home Access Center (HAC) webpage can be found at hac.coppellisd.com. The username you will use to log into HAC is the same email address you provided as a guardian when you registered your child(ren) in the district.   If you are logging into HAC for the first time, you will have received an automated email with instructions on how to do so after your child(ren)'s registration was completed. That email will include a link to input an Access Code as well as instructions on how to set your password.   If you have previously logged into HAC and do not remember your password, or you need to reset it for any reason, please follow the instructions below. Instructions 1. To reset your HAC password go to hac.coppellisd.com and click on "Forgot My User Name or Password".   2. Click on the radial button next to "Email Address:", input the email address you provided as a guardian when your child(ren) was first registered, and click on "Submit".     3. After a minute or two, you should receive an email with instructions on how to reset your HAC password. The email should look something like this:     4. When you click on the link in the email, you will be taken to the "Challenge Questions" page, where you will need to answer the security question you previously setup. Once you correctly answer the security question, you will then be able to set a new password.     **If you are still unable to log into HAC after following these steps, please submit a ticket by going to support.coppellisd.com and include the following information in your request: Your child's 5-digit student ID number Their full first and last name Your home address Including this information in your ticket request will help expedite the process of manually resetting your HAC password.

Overview Manager is the tool that Coppell ISD uses to deliver needed Apps for your iPad.  Instructions 1. Your Manager application should open up to the "My Apps" tab on the bottom. If not, select it.   2. Click in the Search bar and type out the app you're looking for. You can click 'update' to refresh the list of apps if the one you need doesn't appear upon search.   3. Click "(Re)Install/Update" to start the download.   4. Once you see the "Command sent to the device" pop-up the download will start on its own.    Please note, the install process typically takes 15 to 20 minutes to complete. You will not receive a notification the application has finished installing. To confirm that the app has been installed look for the app on your home screen(s). If you search for an app and are unable to find it in Manager, please submit a new help desk ticket.