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How Do I Reset My Forgotten Coppell ISD Password?

Modified on: Sun, Aug 21 2022 2:37 PM

Overview


If you have forgotten your CISD password you can use the Self-Service Password Reset tool to change your password, and regain access to your account without having to contact the Help Desk.

Note: You will need to setup your account verification methods before you are able to use Self-Service Password Reset. We have created documentation to help: How Do I Setup Account Verification Methods for My Coppell ISD Account?

 

Instructions

The Self-Service Password Reset tool can be found at aka.ms/pwreset


14 STEPS

1. To initiate a password reset go to aka.ms/pwreset

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2. Enter your CISD email address

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3. Enter your CISD email address

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4. Notice that after you enter your CISD email address the page displays the CISD logo.

This is a good indicator of authenticity to look for if you are ever asked to enter your CISD credentials to authenticate on a Microsoft site.

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5. Enter the characters shown in the CAPTCHA picture

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6. Click Next

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7. Make sure I forgot my password is selected

Click Next

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8. Select the contact method you would like to use to reset your password.

Click the button to have Microsoft send you a verification code.

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9. Type the verification code you received

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10. Click Next

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11. Enter your new password

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12. Re-enter your new password

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13. Click Finish

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14. Your password has been reset.

It may take a few minutes for all the various systems to sync with your new password.

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Here's an interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/1780627/How-to-Reset-a-Forgotten-Password

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