Each campus should have a designated contact for copier management (in most cases this is the campus secretary). This person will be responsible for receiving toner shipments, ordering / receiving consumables (ex. staples), and placing service request to Canon. These tasks can be done through your MyCSA account. If you do not have an account please put in a helpdesk ticket requesting access.  Toner & Supplies All copiers are enrolled in auto toner. Canon monitors the toner levels and will automatically ship a replacement to the campus when the toner is low. The campus will be responsible for receiving the shipments and changing out the toner cartridges. With auto toner enabled, Canon does not allow extra toner to be ordered.  Consumables (ex. staples)  Auto Toner does not cover staples / consumables. These will be ordered by the campus via MyCSA.  -Log into MyCSA - Go to Products & Supplies > Order Contract Supplies  - Click the Serial Number. Campus copiers must be assigned to your account - Select the consumables needed > Add to cart > Checkout Service Ticket For all mechanical issues, a service request will need to be submitted to have a Canon technician come out.  ***Software issues (ex. scan workflows or print jobs not populating) are handled by CISD technology and a help desk ticket will need to be submitted.**** - To place a service request in with Canon, login to your MyCSA account. (**copiers must be assigned to your account**) - In the "Service" tab, you will see an option to  - click the serial number of the device > fill out the necessary information > Submit

Overview Before your MacBook is reimaged, or before you receive a new one, you will need to make sure any documents, files, and/or web browser favorites that are stored locally on your current device are backed up to another location. Examples of local storage include your Desktop, Documents folder, or Downloads folder, but this is not an exhaustive list. The preferred location to backup your MacBook is to your district One Drive account. Your district One Drive account provides 1TB of storage and easy access to your files from any web browser. It is not recommended to backup your MacBook to your H: drive as the files are only accessible from a CISD device while on the CISD network or to Google Drive as there is a very limited amount of space (12GB per staff member).If you choose to do so, you also have the option to use an external hard drive or USB flash drive as an alternative storage location, but this article will not cover specifically how to use them.   Instructions Using One Drive for Desktop (Recommended) 1. To see if you already have Microsoft One Drive installed look for the Microsoft OneDrive logo (shown below on the far left). if you already see this icon please skip to step 6 2. If you did not have that icon, use Launchpad to find and open the Manager app. 3. Once Manager is open, locate and navigate to "Self-Service"(upper left) and click "My Apps". 4. In the search box, type in "Microsoft OneDrive", and then click on Install. 5. Once Microsoft OneDrive is installed, you should now see the icon in the top Bar. **If the icon does not automatically appear in the top bar, open the application by clicking on Launchpad and clicking on the Microsoft OneDrive icon.** 6. Click on the Microsoft OneDrive icon on the top bar and you will be prompted to sign-in.  Enter your @coppellisd.com username and password and click "Sign In". 7. Once Signed in, you will be presented with a tutorial of how Microsoft OneDrive works. Click the next arrows to move along in the tutorial.  8. Once you get to the end of the tutorial, click the Open OneDrive Folder button. 9. A new Finder window will open showing "OneDrive" as directory under "Locations". If there were currently any files in your OneDrive account you should now see them. 10.  Create a new Folder in your drive, you can name it whatever you want. For the purpose of this article, the name "MacBook Backup" was chosen to make it easily identifiable. To create a new folder, click file from the top bar, then select New Folder 12. Once that folder is created, you can simply drag and drop whatever you deem important into the new folder you created. 13. Common places to look for important files to backup include the Desktop and Documents folders, but you will know best where files are stored on your MacBook.  14. Once you have moved everything into your OneDrive, you have completed the backup of your MacBook and are ready to turn in your device or have it re-imaged! Restoring your files to your new MacBook 1. Once you have setup your new device, you will need to complete steps 2 thru 9 again to get Microsoft OneDrive for Desktop installed on your new device to have access to your backed up files.  2. Once you have Microsoft OneDrive installed you can simply drag and drop your backed up files, back to their desired location, or you can keep them in Microsoft OneDrive for safe keeping.    Backing up your Chrome Favorites If you have already logged into Chrome with your district Google account, your favorites are already being saved within your Google account. All you will need to do is login to Chrome on your new device and your favorites will automatically appear. If you have not logged into Chrome with your district account, you can do so now to have your favorites automatically sync. Click the grey person icon in the top-right corner of the Chrome window. Click the blue “Turn on Sync” button. Enter your district Google e-mail address. Your district Google e-mail has the format “username@g.coppelisd.com”. For example, jsmith@g.coppellisd.com Enter your district network account password. This is the password you use to login to your computer. A box will pop-up asking if you want to link your Chrome data to your managed Google account. Click the “Link Data” button to accept. A box will pop-up asking you want to turn on Sync. Click the “Turn On” button. Your favorites, as well as other browser data such as your history and saved passwords, will be securely stored in your Google account. Please wait at least 5 minutes after you first sign-in before you close Chrome or turn off your computer. This ensures the initial upload of data has time to complete.            

Since the 10th generation iPads don't have home buttons; you'll need to follow these instructions to turn off the iPad's power and then reboot it. Instructions Press the upper volume button. Press the lower volume button. Press and hold the power button until the "Slide to Power Off" option appears. You can continue to hold this down to perform a hard reset and skip steps 4-5. You will need to hold the power button for around 20-30 seconds to do this. Drag the circle across the screen to turn off the iPad. Press and hold the power button to turn on the iPad. Images

In a continued effort to enhance the safety and security of all of our learners and staff, the CISD has implemented a new phishing prevention tool called PhishID. PhishID leverages a browser plug-in to stop phishing at the point-of-click. What does this mean for me? Normal day-to-day browsing will still be the same, but in the background, PhishID will help protect you from malicious links and URLs that attempt to steal your credentials.  If you inadvertently navigate to an unsafe website, PhishID will present a block page like below: What should I do if i receive a block page? If you receive a block page, you can select the "Go Back" option or close the page. If you believe you have received a block page in error, please submit a ticket. Include a screenshot of the block page to help expedite resolution. We appreciate your assistance in keeping CISD secure!